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We are continuously investing to serve you better |
- A modern 120 seater, and expandable, telephone research facility, complete with automatic dialing (random or client list),
supervisor monitoring, questionnaire design and tabulation software with statistics options, is now staffed and operating. Each CATI
study begins with questionnaire pretesting by supervised and trained interviewers.
- CATI Center has experienced full time management and supervision utilizing trained survey research interviewers. The CATI facility
is equipped with modern questionnaire authoring, auto-dialing, data entry, edit processing, tabulation and analytical software
systems
- Highly skilled and experienced CATI resources at a very competitive costs. CATI interviewers are thoroughly trained on all related
Marketing Research aspects before being absorbed on any project.
- Rigorous project specific training is imparted to the interviewers before they start interviewing. This ensures that every individual
in the team is in sync with the project and client expectations.
- In order to ensure high voice quality the contact centre uses IPLC line coupled with VOIP lines as a back-up.
- Geographic reach through our multi-lingual CATI centre that provides global access to Asian, European and Middle East language
research and data collection programs.
- Real-time interview monitoring and digital recordings Quality control and audit purposes. The clients can make use of our remote
barge in facility to listen to live interviews as well as recording on-demand.
- The CATI centre is now handling inbound, out bound & IVR based International and well as domestic data collection.
